Due to increased order volume, please allow an additional 1–2 days for assembly by our watchmakers.

FAQs

What Makes Our Watches Different? 

We have our own dedicated workshop and experienced in-house watchmakers — we don't simply outsource orders to third-party suppliers.

Every watch is hand-assembled by our own watchmakers, individually inspected, regulated, and quality-checked before dispatch. A timing test paper is also provided where applicable.

Unlike sellers with 2–4 week production times, we typically complete assembly within 4–6 business days, with full control over craftsmanship and quality from start to finish.

We build watches. We don't just take orders.

Read our full article: The Truth Behind 2–4 Week Seiko Mod Build Times →

How Do I Know My Watch Has Been Properly Tested? 

SEIKO TMI (Time Module Inc.), the manufacturer of NH-series automatic movements, specifies a standard daily accuracy tolerance of approximately -20 to +40 seconds per day for movements such as the NH35 and NH34.

At Watchbrick, our experienced in-house watchmakers individually test and manually regulate each automatic movement, targeting accuracy within ±20 seconds per day before dispatch.

Every automatic watch also comes with a printed timing test report, so you can see its measured performance before it leaves our workshop.

Please note that actual daily accuracy may vary depending on wearing habits, position, and environmental conditions.

What Comes With My Order?

Each Watchbrick timepiece includes a premium protective box, warranty information, and a strap adjustment tool kit. Watches equipped with automatic movements also come with a printed movement timing test report, individually tested by our watchmakers before dispatch.

Why Should I Choose Watchbrick Over a Cheaper Seller? 

A lower price doesn't always tell the full story.

At Watchbrick, you're paying for more than just watch components. You're choosing a business with its own workshop, experienced watchmakers, individual quality control, movement testing, and dedicated after-sales support.

Every watch is carefully assembled by our own team.

We focus on consistent craftsmanship, transparency, and long-term customer satisfaction — not simply offering the lowest price.

How Long Does Shipping to Australia Take? 

Made to order – requires 4–6 business days before shipping. Free Shipping By DHL 4–6 days. No duties. 

More Information about Shipping Policy. 

How Long Does Shipping Take to the UK & Europe? 

We offer DHL Express shipping to the UK and Europe, with delivery typically taking 4–6 business days after dispatch. Import duties, VAT, or customs fees may apply depending on your destination.

For UK customers, we also offer a Royal Mail shipping option with no additional import duties or VAT to pay upon delivery. Delivery typically takes 6–9 business days after dispatch.

Please note that shipping times do not include our standard 4–6 business day watch assembly period.

What Happens If My Watch Develops a Problem? 

Every Watchbrick watch comes with a 12-month warranty covering eligible manufacturing defects.

If you experience an issue, our support team will review your case and guide you through the next steps.

We stand behind the watches we build and believe customer support should continue well beyond delivery.

Can I Swim or Dive With My Seiko Mod Watch? 

Most Seiko Mod watches are not specifically designed for swimming or diving.

Some sellers may advertise their watches as swimming-safe(5ATM or Higher), but we strongly recommend caution. Even passing a pressure test does not guarantee ongoing water resistance, as it depends on the crown gaskets, crystal seals, caseback, and other components.

If water damage occurs, disputes can be difficult to resolve, as sellers may attribute the issue to improper use or an incorrectly secured crown.

At Watchbrick, we conservatively rate our watches at 3 ATM, suitable for rain and occasional splashes, but not swimming, showering, or diving.

For regular swimming or diving, we recommend a purpose-built watch from an established manufacturer. We believe in honest specifications, not exaggerated promises.

How Can I Adjust The Watch Bracelet Links or Rubber Band?

Different straps adjust in different ways (screw pins, push pins, or cutting for rubber). For the full guide with photos, please check here:  How to adjust mod straps.

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Hand-Finished Mod Builds

Carefully selected components, reworked and assembled in-house by Watchbrick, delivering clean precision and a refined finish on every piece.

FREE shipping and 30 Days Defect returns

Blog posts

Best Seiko Mod Watches in Australia 2026: What to Look for Before You Buy - WATCHBRICK

Best Seiko Mod Watches in Australia 2026: What to Look for Before You Buy

Best Seiko Mod Watches in Australia 2026: What to Look for Before You Buy Searching for the best Seiko mod watches in Australia can quickly become confusing. Some seller offers a watch for under A$300. Another charges A$400–A$500 for something...

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A Seiko Mod Shouldn’t Take 2–4 Weeks to Build - WATCHBRICK

A Seiko Mod Shouldn’t Take 2–4 Weeks to Build

The Truth Behind 2–4 Weeks Seiko Mod Build Times: A 2–4 weeks build time doesn’t necessarily mean your watch is being built for 2–4 weeks. The Seiko Mod market has grown rapidly, with sellers now operating across Australia, the UK,...

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