FAQs

What comes with my order?

Each Watchbrick timepiece includes a premium protective box, warranty info, and a strap adjustment tool kit.

Why does the product image show no logo, and what will I actually receive?

Product images may present a simplified dial for a cleaner display. The final piece will follow the selected dial style. If no option is chosen, it will be delivered in the Heritage Dial by default with traditional Japanese logo detailing.

How long is shipping to Australia/USA/UK? Any duties?

Made to order – requires 4–6 business days before shipping. Free Shipping By DHL 4–8 days. No duties.

More Information about Shipping Policy.

Are these water-resistant?

Most Watchbrick watches are water-resistant up to 30 meters (3 ATM). Suitable for everyday use but not for swimming or diving.

How can I adjust the watch bracelet links or rubber band?

Different straps adjust in different ways (screw pins, push pins, or cutting for rubber). For the full guide with photos, please check here: How to adjust mod straps.

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